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Coastal Community Federal Credit Union

3.4

About this business

If you live, work, worship or go to school in Galveston County you can join! Our mission is same today as is was in 1957, when the City of Galveston Firefighters charter this credit union - to uphold the "People Helping People" motto while providing affordable financial services. We not only support our Members financial needs by offering the best loan and savings rates we also support our community by offering VITA-Volunteer Income Tax Assistance, a community garden, children and adult financial literacy programs and free s... read more

Location details

2302 Church Street, Galveston, TX, 77550, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4102 reviews
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Anthony Villarreal's profile image
Anthony Villarreal 
recommend  Recommended
4 years ago

Absolutely LOVE the staff at Coastal Community FCU! They do a marvelous job taking care of their members. DEFINITELY recommend this GREAT Credit Union to any and everyone!! 

Business response:

Thank you Anthony for taking the time to leave us a great review! :) 

Tiffany Robinson Villarreal's profile image
Tiffany Robinson Villarreal 
recommend  Recommended
4 years ago

Used the shared branching option. Very friendly staff and great customer service. 

Jodi Merchant's profile image
Jodi Merchant 
recommend  Recommended
4 years ago

People helping People!!! Awesome customer service from a great staff!! 

Business response:

Thank you Jodi! Our staff is amazing :) 

Kristie I. Prokop's profile image
Kristie I. Prokop 
recommend  Recommended
4 years ago

They have a very friendly staff and great service... I would recommend them to anyone 

Maria Lugo-Valadez's profile image
Maria Lugo-Valadez 
recommend  Recommended
4 years ago

Warm and friendly costumer service ! 

Hazel C. Smith's profile image
Hazel C. Smith 
4 years ago

My husband was a member of this credit union until the day he passed, June 9, 2019. Shortly after he passed my 5 children and I went to the credit union and spoke with the Branch Manager at the 69th street location to discuss our finances. We had several accounts. We were told that we had one insured loan, savings, checking, 2 additional savings (grandchildren) and a credit card account. Everything was in good standing, the loan would be paid off as it was insured and the credit card would be paid off was our understanding a... read more

Kiara Yanet's profile image
Kiara Yanet 
4 years ago

They never answer their calls which is sad because my account has been breeched and live too far to settle it in person. It’s ridiculous. 

Cameron Ott's profile image
Cameron Ott 
4 years ago

This place is out of date, and ran by a bunch of 2nd rate employees. I had a loan for 2 years they never changed the lien to their name. It made my refinance a absolute nightmare. No matter who you talked to at the bank they couldn't help you. Try and get ahold of people and even though you are first in line you wait 10 minutes just to get a machine and no return phone call. There is a reason this place is rated so poorly. 

Ben Rivaux's profile image
Ben Rivaux 
4 years ago

I have been a member with this Credit Union from the time I was 12 and now I'm in my 40s. I am changing banks due to the fact I never get to talk you anyone (leave a voicemail and no one calls back) the phone system is missed up, inhale been on hold for 20 minutes going from caller 3 to 1 with a hold time of 3 minutes now I'm caller 5 with a hold time of 2 minutes. My wife's card was cloned 2 weeks ago and I was told they turn it off. I get another charge a week later.(they did credit back the $) today I see yet another char... read more

Frequently asked questions about Coastal Community Federal Credit Union

How is Coastal Community Federal Credit Union rated?

Coastal Community Federal Credit Union has a 3.4 star rating with 102 reviews. 

When is Coastal Community Federal Credit Union open?

Coastal Community Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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