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Coast Capital - West Broadway Branch

2.6

About this business

We're Coast Capital, Canada's largest credit union by membership. Together, we're helping our members achieve their real goals so they can live the real life they want. Visit us at our West Broadway branch. 

Location details

445 W Broadway, Vancouver, BC, V5Y 1R4, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
2.665 reviews
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John Caplin's profile image
John Caplin 
on Google
2 weeks ago

Kudos to Hassam, the securiguard the other day. I walked away and forgot to grab my debit card. He kindly chased me down over a block away and gave it back to me. He was so pleasant and kind and gives a warm welcome to those entering this branch. Thank you again Hassam!! 

Y Chan's profile image
Y Chan 
on Google
2 weeks ago

Highly appreciated to the customer service and banking experience. I did afraid of coming to open the bank account when I saw the reviews here. But when I book my appointment online, John provided a very good customer service for making sure my appointment is well-prepared. Once it's confirmed, Jovin followed up with an email to ensure we have all the documents, and work friendly and efficient during the appointment meeting. I left the review because I think they deserved it. Just make a proper appointment online first. **Wh... read more

james cameron's profile image
james cameron 
on Google
a month ago

I met a knowledgeable advisor who patiently walked me through mortgage options and account features—no pressure at all. They truly showed a community-first approach. Highly recommend Coast Capital on West Broadway for personalized, welcoming banking and expert financial guidance! 

Jerry Zhang's profile image
Jerry Zhang 
on Google
2 months ago

Worst banking experience I had. I just went to the branch to get a bank draft. Verifying my ID takes 5 minutes, talking to the supervisor takes another 15 minutes. Asked me about my previously deposits, which was irrelevant, and took my personal credit card number as additional ID verification. I feel like I am not a customer, I am a thief want to steal from the bank. I will definitely close all my accounts there and will never ever do any business with this credit union. 

Julian Worker's profile image
Julian Worker 
on Google
6 months ago

All staff are knowledgeable and efficient. 

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Frequently asked questions about Coast Capital - West Broadway Branch

How is Coast Capital - West Broadway Branch rated?

Coast Capital - West Broadway Branch has a 2.6 star rating with 65 reviews. 

When is Coast Capital - West Broadway Branch open?

Coast Capital - West Broadway Branch is closed now. It will open at 9:30 a.m. 

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