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Coast Capital - Central Saanich Branch

2.5

About this business

We're Coast Capital, Canada's largest credit union by membership. Together, we're helping our members achieve their real goals so they can live the real life they want. Visit us at our Central Saanich branch. 

Location details

7860 Wallace Dr #201, Saanichton, BC, V8M 2H8, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
2.511 reviews
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Lainey E's profile image
Lainey E 
on Google
11 months ago

I'm not happy with this banking institution at all. And it's very unfortunate because I've been banking with them for many years. I was scheduled 3x to come to this branch just to be told to come back and still did not get the information or update on a banking info. request. At the end of all the back and forth emails and after 3 scheduled appointments, I was sent to the Sidney branch. There was no reason at all for me to have gone to the Sidney branch because the end result could have been discussed at the Saanichton branc... read more

G B's profile image
G B 
on Google
11 months ago

I was a member for close to 30 years with the Pacific Coast merg. Moved east where credit unions arent really available. Dormant account with a large line of credit. Basically ruined my life over $30 they never notified me about. Dropped 200 points in credit from near perfect. Zero customer care or consideration. Stay away! 

Neal Sheppard's profile image
Neal Sheppard 
on Google
a year ago

The website interface is terrible,The phone app works half the time, And you're now charging service fees on checking accounts??? 

P _'s profile image
P _ 
on Google
a year ago

Unfortunately I have to use Coast Capital for my mother as it's her accounts and funds but I manage it as power of attorney, if it weren't such a pain in the butt I would pull everything and change everything to another financial institution the service is spotty at best you can't get a hold of the branches, app has glitches all the time and nobody seems to know how to help you, God help you trying to call them the wait times are ridiculous ,not to mention there's a woman in the Royal Oak branch who actually took apart The P... read more

P's profile image
P 
on Google
a year ago

Impossible to get a hold of them on the phone. They switched to MC from visa, now I can't get my card activated and after entering my card number umpteen times on the phone, I am now on hold waiting for a representative...... Meanwhile, no charge card. They only gave 3 days to switch. Coast capital used to be good, now they are just another 'bank'. 

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Frequently asked questions about Coast Capital - Central Saanich Branch

How is Coast Capital - Central Saanich Branch rated?

Coast Capital - Central Saanich Branch has a 2.5 star rating with 11 reviews. 

When is Coast Capital - Central Saanich Branch open?

Coast Capital - Central Saanich Branch is closed now. It will open on Tuesday at 9:30 a.m. 

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