Coach USA

M. M. 

on Google

2 weeks ago

GREAT SERVICE PROVIDED DAILY BY BOTH THE BUS DRIVER MR. ROYAL, HE DRIVES THE 5:30 PM BUS TO MIDDLETOWN (HE KNOWS ALL HIS CUSTOMERS, THEY WAIT FOR HIS BUS) AND THE BUS COORDINATOR/SUPERVISOR MS.TARYN, THEY BOTH HAVE EXPERT AND GREAT LOGISTICAL KNOWLEDGE, PROFESSIONALISM, PATIENCE, KINDNESS, ATTENTION TO DETAIL IN TERMS OF PROVIDING ME A NEW RIDER WITH ALL THE INFORMATION I WILL NEED TO GET INTO NYC SAFELY! IT'S REFRESHING AS MR. ROYAL AND MS. TARYN ARE EMPLOYEES ALSO WELL VERSED IN POLICY AND PROCEDURE FOR ALL CUSTOMERS! BRAV... read more

Braulio Sanchez 

on Google

2 months ago

Dirty buses and poor service from bus drivers all the way to the girls they have directing people at port authority. Also note that in less than a year this company has increased their prices almost 100 dollars for the 40 ride pass and still charges a fuel surcharge????? STAY AWAY ‼️ 

Pool-passes Windridge-Society 

on Google

2 months ago

Coach USA service sucks. They have buses on the schedule daily that do not show up at all. They do not care about their commuters. Provide filthy and smelly buses but want to advertise on TV that they provide quality service. A freaking joke. They still charge fuel charge and extra fees for a service this is non existent. Do better your commuters have to get to work. 

jenn jenn 

on Google

5 months ago

Never ever on time.Ever. If you want to get to school/ work on time, get to the bus stop 2 hours early because they be playing with your time and money.