Coach Store

M L 

on Google

2 weeks ago

I saw a beautiful Coach purse that someone posted on Reddit. I could not find it on the Coach website. Someone else posted that beautiful fairy named Kendall from Coach at La Encantada helped her find the purse and posted the phone number. While NOBODY else at the store could figure out what I was talking about, Kendall dealt with it swiftly and I was able to make my purchase. Thank you, Kendall, for your extra special attention that you give your clients, and thank you, Coach at La Encantada, for taking good care of Kendall... read more

Kiersten Bluntzer 

on Google

3 months ago

I’m extremely disappointed in the quality of a Coach purse I purchased less than a year and a half ago. I chose Coach specifically because I believed it was a brand known for craftsmanship and durability—but the leather strap on my bag is already ripping and tearing apart with normal use. What’s even more frustrating is when I brought the bag into the Coach store to ask about repairs, I was told it would cost almost $200 to fix it. For a brand that markets itself on quality and luxury, I expected far better treatment—especia... read more

Lisa Callaghan 

on Google

3 months ago

My daughter and I went into the Coach store and couldn’t be more thrilled with the help we received from Kendall and Blanca. They helped us with the purse I liked and showed us the cutest little mushroom ‍🟫 bag charm. I ended up with the prettiest purse, bag charm and custom monogram tag that they made for me. Couldn’t recommend them enough! 

Susan Halferty 

on Google

8 months ago

Coach Manager was very professional and listened to me on a Christmas order issue I had. Will keep buying from Coach, thank you.