Birdeye Logo White 2020
Watch Demo

Coach

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
2 reviews
|Accessories|Raleigh, NC 27612

4325 Glenwood Ave, Space 127, Raleigh, NC 27612

(919) 786-9117

https://www.coach.com/

Closed now

Facebook

Suggest edits
Top Retail in your area
5.0
(4) · Retail

100 Independent Dr

(919) 775-2325

1 person is looking at this business

5.0
(9) · Accessories

3125 Gresham Lake Rd Unit 116

(919) 876-3223
5.0
(2) · Retail

106 Kitty Hawk Dr

(919) 544-3131
5.0
(13) · Retail

4916 Alpinis Dr # 104

(919) 875-9490
4.9
(835) · Retail

5025 Departure Dr

(919) 666-7837

1 person is looking at this business

4.9
(15) · Accessories
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by Birdeye. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

NR
2 reviews
50
  
40
  
30
  
20
  
10
  
2 reviews have no rating
Sort By:
5 results available.
Recommended
Luis Miguel Puch on Facebook

2 years ago

10/09/2019, 02:59 AM
Terrible experience. I have had not once or twice but in four consecutive occasions the worse online buying and customer service experience. The service when i have visited the stores in person is great, however online is a different story. I’m not one to put any types of reviews whether good or bad but this has gone to the extreme that I feel that is necessary for other people to read this and know what is going on. To make the story short, I will just say that I have placed a total of five orders online. The first order I placed I paid for overnight shipping because I needed the items for three days later only to have to pal e a call and find out the items i had been waiting for weren’t even in stock although they were showing available online. After that I was told they will send them to me once available and refund the shipping fee I had paid. As you can already start to imagine those items were also never in stock the second time and I waited over five days without even getting a delivery confirmation email. Again I had to invest my time and call. Once again they told me they were sorry but the items were still not in stock. At that point I canceled the entire order and decided to give them another chance. I went ahead and placed a brand new order with other different items that according to the website were in stock. A few days later I had not received a shipment confirmation email, then I get a call that they were sorry but these two items were not in stock either. You could probably imagine how I was feeling already at that point. The rep who called me offered me a 20% off any item and a credit of 75 dollars for all the inconveniences and placed a new order for me of two tshirts over the phone and guarantee that they were in stock becasen he has checked and madre sure. Guess what happens next.... yesterday I called again because one more time I had not received any shipment confirmation and when I called I got the same answer, the items aren’t on stock. This is unbelievable. I have placed all these orders and over and over again they sell items online that are not in stock although they show available. All of this has happens over a period of over three weeks and coach still has the same items I tried to purchase the first time available for people to buy, they even put them on sale as I am getting calls and finding out they are not in stock. They are purposely allowing people to buy products that they don’t have to pay with they money meanwhile. I am extremely disappointed and I can’t believe this company that I thought was prestigious is capable of such low and unethical practice.
Contributor on Citysearch

13 years ago

08/06/2008, 03:23 AM
Editorial Review by Citysearch Editors – Fine leather and suede goods, some with signature "C" print fabric. Men's and women's outerwear, watches, handbags, shoes, luggage, more.
Featured content
Review response templates: now no excuse not to respond to reviews

Review response templates: now no excuse not to respond to reviews

Review response templates: now no excuse not to respond to reviews
Reviews not showing up on Google? Here's what you can do.

Reviews not showing up on Google? Here's what you can do.

Reviews not showing up on Google? Here's what you can do.
Footer Banner
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.