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The Coach Store is located at 82 Oakbrook Ctr, Oak Brook, IL. This business specializes in Clothing Accessories and Women's Clothing and has 1 review(s) with a star rating of 4.0.
154 Oakbrook Center #154, Ste 154, Oak Brook, IL, 60523, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My wife's new sunglasses needed repairing and she was heartbroken. Vicki and Laura both helped me with options to fix her glasses in rapid time. My wife and I are extremely grateful for their professionalism and excellent customer service!
I have tried to give this location the benefit of the doubt a couple times but I am finding it hard to defend the customer service. Every time I have gone in by myself, I was ignored and not taken seriously. I understand that there can be peak hours and rush time frames, however, I don't find justification into ignoring customers. I wanted to take a look at two bags today and upon entering, I got looked at with no follow up assistance or greeting. After about 5-10 minutes of roaming, hoping to have someone help me, a sales a... read more
Jocelyn was so so so kind and personable! She did an amazing job on my custom tag. Super wonderful experience!
Vicky was the sweetest and most helpful employee I have ever came across. I was purchasing my first designer purse and a early birthday gift, she brought out so many options and accessories, and gave me time to pick and answered all questions truthfully and happily. Best experience by far.
I debated for a while whether I should post or not. I went in with the hopes of finding a matching wallet or key chain to my Juliet 38 and also to express concerns about the wear on my bag that is less than 6 months old. I was met with a manager that ignored me when I walked in and employee who basically ignored my concerns and refused to try to help the situation with my bag. Also they have very limited options when it came to wallets and what they did have was very very picked over. The employee just stated she could order... read more
Coach has a 5 star rating with 1 review.
Coach is closed now. It will open at 9:00 a.m.
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