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Coach

3.4

About this business

Location details

154 Oakbrook Center #154, Ste 154, Oak Brook, IL, 60523, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.45 reviews
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rob vs's profile image
rob vs 
3 weeks ago

Worst customer service! I have several items bags wallets passport holders that i wanted engraved and they acted all rude demanding we would buy something at the moment. I tried to explain to the latinas who work there that i got the bag as a gift and they refused to do the engraving. Those latinas that worked there are specially rude to other latinos. Worst experience ever after i spent about $1k to be treated like that. Not recommended at all 

Arshad Mohd's profile image
Arshad Mohd 
2 months ago
Jane Ko's profile image
Jane Ko 
2 months ago

I’ve been to several Coach stores including in Chicago and New York, this location is one of the worst Coach customer service experience. Please train your associates! Not that difficult to help others.. 

JA M's profile image
JA M 
3 months ago

Thank you James and Jocelyn you made my wife's experience shopping with you memorable and enjoyable, your customer service is greatly appreciated 

DEAN B's profile image
DEAN B 
3 months ago

My wife's new sunglasses needed repairing and she was heartbroken. Vicki and Laura both helped me with options to fix her glasses in rapid time. My wife and I are extremely grateful for their professionalism and excellent customer service! 

Frequently asked questions about Coach

How is Coach rated?

Coach has a 3.4 star rating with 5 reviews. 

When is Coach open?

Coach is closed now. It will open tomorrow at 9:00 a.m. 

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