Cloz Co.

Jemetib 

on Citysearch

13 years ago

Worst customer service – I have ordered from Cloz in the past and gotten labels that were great. I placed an order recently and it was not the same. The font size on the labels was illegible. I called to see if anything could be done (exchange or at least have someone point me in the right direction). Before I could finish explaining, the rep snapped at me, "It explains everything on the website! What do you want from me?" What I want is better customer service and not to be snapped at when I was not being combative. I am di... read more

LPMom 

on Citysearch

14 years ago

I wish I had an alternative for our camp uniforms! – I spent over $1300 on required camp logo'd clothing and items for my kids, who are going for the first time to a camp that requires certain items to have the camp logo. I ordered in April, received email confirmation of my order right away, and was told several weeks later that my items should ship in mid-May and not to worry re: getting items in time for Baggage pickup on 6/18. I then received multiple emails telling me some items were backordered, then would spend 30-50 ... read more

ElizabethStewart 

on Citysearch

16 years ago

Some customers – I have dealt with the cloz customer in person and alot of the customer either one do not now what they want or they do not listen. You get your select few who place order on the web and never complete it. That frustrating because their order do not start processing until they finish and some customer take a month to complete an order. I understand the company make some mistake, but the customer is not always correct. Take it from " a customer". 

GingerPuglia 

on Citysearch

16 years ago

CLOZ should close. – This is about the 10 year I have ordered from Cloz, and find they clearly do not improve with age. They continually relate bad information, ship incomplete, and make the follow up process beyond tedious. "The customer is always right" has never entered their thought process. I was told my daughters camp gear would ship this past Saturday. I was assured of that. It's Tuesday afternoon and when I called to follow up I am told it will go "maybe sometime this week". When asked for more specifics I'm told "We... read more

campcloz 

on Citysearch

17 years ago

Inconsistent, lots of out of stock items, no quality control on orders, They Will Leave you Hanging close to camp! – All of us have made them rich, and uncaring. They are not that good any more. I wouldn't trust them with an entire camp order - you will be very sorry. I ordered over $1000 worth of clothes and merchandise. The customer service department was rude. They input the wrong items in the system. When I received an email to confirm, I called and told them what was incorrect. They still got it wrong. I asked if certai... read more