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446 Mt Holly Ave, Louisville, KY, 40206, United States
Get directionsDoes anyone ever look at these reviews? I look at them and they are all awful. Does this not raise a red flag that something needs to be done? I called again today about the phone in my loved ones room. Been trying to reach her for, this is the third day. Was like talking to a rock. Was met with an unfriendly, callous tone. Asked to speak to the executive director of the facility. Was supposedly transferred to her, Simone. Was on hold for 10 minutes and I finally hung up. No one ever answered. I have never seen anything like... read more
My best friend was in here for 14 hrs and she had to call 911 for them to take her back to the hospital this facility had no bed side commode, she wasn’t given her medication, no one answered the call button, she wasn’t given any food and it was definitely the worse facility I’ve ever seen there wasn’t anyone to take her vitals, her blood pressure was extremely high when she got to the hospital 0 out of 10 and I do not recommend
I have contacted the nursing home countless times about not being able to reach my loved ones that are residents there. The phones are always out of order or they are moved to a place the person can’t reach it. My friend is bed fast. She cannot get up to get her phone. Her phone is always being placed on a table behind her head on a side table that she cannot reach. I have called everyday now for 4 days and asked if someone could check and see that she can reach her phone. Still no answer in her room. I live an hour away so ... read more
If I could give this place 0 stars I would. Absolutely horrible. If someone is looking for a place for their mom or dad or even grandparents, DO NOT GO HERE. I REPEAT DO NOT PUT YOUR FAMILY IN THIS FACILITY. Let me save you from the nightmare. No one in this building cares about their patients. There is absolutely no communication within the employees or management. You can't even get them to pick up their own phone to speak to someone. I currently have a family member in this building and we are working on getting them out ... read more
Terrible housekeeping. Poor management. The new company has no feelings towards staff or residents. Journey says they are making a lot but I have seen none. Very hostile work environment. Staff is constantly under the influence. Do not risk your certification/license.
Clifton Oaks Care Center has a 2.9 star rating with 94 reviews.
Clifton Oaks Care Center is open now. It is open 24/7.
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