Clifton Oaks Care Center

Sarah Jackson 

on Google

2 weeks ago

If I could give this place 0 stars I would. Absolutely horrible. If someone is looking for a place for their mom or dad or even grandparents, DO NOT GO HERE. I REPEAT DO NOT PUT YOUR FAMILY IN THIS FACILITY. Let me save you from the nightmare. No one in this building cares about their patients. There is absolutely no communication within the employees or management. You can't even get them to pick up their own phone to speak to someone. I currently have a family member in this building and we are working on getting them out ... read more

Emily Aubrey 

on Google

3 months ago

Terrible housekeeping. Poor management. The new company has no feelings towards staff or residents. Journey says they are making a lot but I have seen none. Very hostile work environment. Staff is constantly under the influence. Do not risk your certification/license. 

Robert Beam 

on Google

3 months ago

Perfect example. Who is Robert Beam? This is Rick Logsdon, a friend of Hettie Kolter’s for over 50 years. This has got to be the worst nursing home in Kentucky. Hettie‘s phone never works. Never! I call to have someone check it. The patients phones are down. Seriously ! Every time I call. The patients phones are down. That’s garbage! I sat on hold for 28 minutes waiting for someone at her nurses station to ask them if they would check her phone. Never an answer. I have called the administrative person overseeing the nursing ... read more

Rachel 

on Google

4 months ago

This place makes me so sad. People can’t get their nails cleaned or cut, their hair doesn’t get brushed and gets matted and gross, they can’t get showers, they can’t get assistance out of bed, half of them can’t even get readjusted so they can feed themselves properly in the bed. There’s mold around the toilets. Many of the aides dont care, and the management doesn’t seem to care. They all hate the food. They don’t even get milk with their cereal or sugar with oatmeal, ketchup with French fries. If they want a salad they can... read more

Mary Glass 

on Google

4 months ago

Clifton Heights is making strides in the right direction. Staff is friendly and willing to do what it takes to make the residents feel at home!!!!