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Click n' Close

2.8

About this business

Location details

15301 Spectrum Dr, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8128 reviews
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Cynthia Richardson's profile image
Cynthia Richardson 
2 days ago

I was originally with Rate Guaranteed but IDK HTH I ended up with C&C. I am shaking in my after reading these horrible reviews. God forbid I don't have a problem with them with my mortgage. C&C pls be fair and understanding to your customers, especially the new ones of us. After reading these reviews, y'all make customers want to not do business with this company. Bad service and being incompetent not good in the same sentence. I was deceived about the "Forebearance" plan at first until it was explained to me indepth and g... read more

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Conswello Petty's profile image
Conswello Petty 
3 weeks ago

After reading the reviews, I'm horrified, especially about the one stating escrow shortage and a miscalculation of property taxes, which is my problem i understand things happen but the 3k. And you send a letter stating my taxes had went down months after I move in . I have been in my house for one year, and my escrow is short $3,118 because of a mistake that they made on their end, and I'm having to pay for it. They waited a whole year later to say something, and the paperwork they give you with explanation makes no sense, ... read more

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aly perez's profile image
aly perez 
a month ago

I am writing to formally document a series of systemic failures regarding the servicing of my mortgage. Since the inception of this loan, the level of service provided has been unacceptable, characterized by misinformation and a blatant disregard for borrower rights. 1. Improper Escrow Handling and FHA Violations Despite my loan being subject to FHA guidelines, which mandate the maintenance of an escrow account, your company unilaterally terminated our home owners insurance from our escrow account.Furthermore, your departmen... read more

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Christina Osier's profile image
Christina Osier 
2 months ago

WOW is all I can say about Bob Paglia and his group at Click n' Close. I did my very first VA One Time Close loan and they walked me through the entire process. Even after the loan closed and I needed help gathering additional documents they were right there to help. I look forward to doing another loan with them. You can't go wrong with Bob and his Team. 

Highlighted review
Cynthia Richardson's profile image
Cynthia Richardson 
2 months ago

I was originally with Rate Guaranteed but IDK HTH I ended up with C&C. I am shaking in my after reading these horrible reviews. God forbid I don't have a problem with them with my mortgage. C&C pls be fair and understanding to your customers, especially the new ones of us. After reading these reviews, y'all make customers want to not do business with this company. Bad service and being incompetent not good in the same sentence. I was deceived about the "Forebearance" plan at first until it was explained to me indepth and g... read more

Frequently asked questions about Click n' Close

How is Click n' Close rated?

Click n' Close has a 2.8 star rating with 128 reviews. 

When is Click n' Close open?

Click n' Close is closed now. It will open tomorrow at 9:00 a.m. 

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