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Clearwater Pool & Spa

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4.6
321 reviews
|Pool & Hot Tub Service|Bel Air, MD 21014

1301 Churchville Rd, Bel Air, MD 21014

(410) 893-8222

http://www.myclearwaterpoolandspa.com/

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About

Installations, service, retail In 1991, Clearwater Pools & Spas started as a commercial pool management company in Maryland. It has grown over the years through its number of employees and its number of clients. We have expanded our horizons into residential pool management as of 2001 and have had much success in both residential and commercial pool management/maintenance. Clearwater Pools & Spas offers quality care and maintenance for your pool and spa. No hassles, no worries, just clear water all season long.

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4.6
321 reviews
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Lina D. on BirdEye

5 months ago

04/13/2021, 07:24 AM
First time buying from them and they had a good customer service at the store however they told me my pool installation was going to be the third week of June. When I called yesterday to try to find out the actual date they told me I had to call the contractor. So I called today and they told me they are in the first week of August. Not only that but when they send me the prices it was $600 cheaper but when I paid I got charge $600 more and they wouldn't refund me because the price I paid was accurate. We were also thinking about getting a hot tub which they said it will be ready for the next day pick up but when we called yesterday to find out some more information they told us 45 weeks. Overall, I'm very disappointed and the guy that keeps answering the phone which seems like the boss isnt even giving any solution or anything. All he told me was I can give you your money back! That isn't a solution!!! This was in MD the new location on Bel air Rd.
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Jessica Thomas on Facebook

10 months ago

11/05/2020, 12:34 PM
Always polite service in store and on site. Quick to respond when needed.
Business Response:

Thank you Jessica. We appreciate your review and hope to see you in the spring.

Deanna Sorrentino-Daniel on Facebook

a year ago

09/30/2020, 13:19 PM
Pool service and expertise! Always available when help is needed, even when store is closed.
Business Response:

Thank you Deanna. We are happy to help at any hour.

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John Shiner on Facebook

a year ago

09/25/2020, 17:34 PM
Great and professional crew !!!
Business Response:

Thank you. Have a good winter.

Gary Steckler on Facebook

a year ago

09/22/2020, 04:48 AM
Jason does a great job. Very professional
Business Response:

Thank you Gary. See you in the spring!!!

Susan Tooma on Facebook

a year ago

09/15/2020, 19:14 PM
Recently had pool closed for season. Outstanding service. Efficient and very thorough. Left area clean and put away all items for me. Looked at two items for me with recommendations. Called to notify me of arrival time. Very professional and would highly recommend.
Business Response:

Thank you. I will let the guys know how much you appreciated their service. Have a good winter.

Judy Brewer on Facebook

a year ago

08/25/2020, 06:13 AM
Thorough Easy to work with
Business Response:

Thanks for the review Judy!

Donna Berger Rode on Facebook

a year ago

08/11/2020, 04:43 AM
Jason Lee was right on time. very courteous and knowledgeable he diagnosed the problem right away and is coming back to install part in a day or two
Business Response:

That is great. We are happy to know he was able to diagnose quickly and communicate to you on when we will be back out.

Jeff Lippa on Facebook

a year ago

08/05/2020, 04:14 AM
Always professional and courteous. We have been using them since they opened in Bel Air. Give them a call. They will not disappoint.
Business Response:

Thank you Jeff. You have a beautiful pool.

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