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Clearlight Infrared Sauna - Makers of Jacuzzi® Infrared Saunas
- Saunas
- Berkeley, CA
About this business
Location details
1077 Eastshore Hwy, Berkeley, CA, 94710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I usually don’t write reviews, but I bought the retreat sauna from Clear light a few years back for my wife’s birthday present and I could not be more impressed with the sauna itself when it comes to the quality, etc. The reason why I truly am writing. The review is the service after the fact I had a small hiccup with the sauna and the Customer Care’s immediate response to fix the issue was absolutely amazing. I would highly recommend purchasing one for your home. Rowe/Orlando Fl
I don't want to leave a bad review, but I have been trying to get a callback for parts on a heater that went out. I have two weeks into the process, Left a message that was not returned. Then I reached someone who seems to take info and arrange a callback. This was approx 5 days ago, was told a technician would contact me. Still no contact. I just had to leave another request to get a callback. I think you have great products, but resources for out of warranty repair/parts is proving to be very challenging. This is an edit o... read more
Just got delivery and was sent the wrong floor. Can’t get anyone on customer service or a return phone call yet so I have no idea how to address this… Update: it was the right floor, but it was hard to reach anybody right away and really a frustrating assembly process. They underplay that a lot but now we’ve had the sauna for several weeks and are very happy with it.
The Clearlight Outdoor Sauna is a quality product, though three things I'm very disappointed about are * It takes a very long time to heat up * The app they provided is terrible—it doesn't work * Customer service follow-up is terrible.
Please do not buy a Clearlight sauna. I purchased the outdoor 5 person sauna and it has never work. The tile floor continues to crack every time you step into it. The roof has failed in a short period of time leaving mold between the 2 roof layers and sags. The windows have lost their seal. The exterior siding is falling off but most importantly it has never reach a beneficial temperature. After setting the temperature to the highest setting and letting it to warm up for 60 minutes the temp never got over 99 degrees. I even ... read more
Frequently asked questions about Clearlight Infrared Sauna - Makers of Jacuzzi® Infrared Saunas
How is Clearlight Infrared Sauna - Makers of Jacuzzi® Infrared Saunas rated?
Clearlight Infrared Sauna - Makers of Jacuzzi® Infrared Saunas has a 3.3 star rating with 81 reviews.
When is Clearlight Infrared Sauna - Makers of Jacuzzi® Infrared Saunas open?
Clearlight Infrared Sauna - Makers of Jacuzzi® Infrared Saunas is open now. It will close at 7:00 p.m.
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