e0120667 on Yellow Pages
11 years ago
09/23/2010, 02:44 AM
I owned a 1997 BWM Z3 convertible. I had to replace the original canvas in 2007. Unfortunately I went to Classic Auto Interiors Upholstery & Accessories in Tampa, FL to get my replacement. Just 3 years later all of the threads have rotted, the top is falling apart and the back window has fallen in. When I called Classic Auto Interiors Upholstery & Accessories I was told this is normal here in Florida. The original roof lasted 10 years, all of those years were here in Florida. The roof they put on is useless after 3 years.
I brought the car to a shop in Clearwater, FL and asked the shop manager to take a look and give me a price. He asked me if I have the replacement roof put on in Tampa. I told him I had. He asked if it was done by Classic Auto Interiors, I told him it was. I asked him how he knew. He told me that over the years he has seem this type of workmanship from them many times. He also said they use inferior materials, especially the thread used to hold the top together is sub par quality.
I asked him if he could repair the back window, he suggested I don't wasted my money because if he did the repair he would have to take the top off and he was afraid the hold thing would just fall apart. He told me to take it back to Classic Auto Interiors Upholstery & Accessories and see if they would do the right thing. I told him I had already tried that.
The only constructive suggestion I can give Classic Auto Interiors Upholstery & Accessories is give the customer what they pay for, your prices are not cheap but your quality is.