R R. on Citysearch 10 years ago
07/30/2013, 01:56 AM
All I can tell you is you are not going to find a more committed owner. My family of near-sighted bats has been a customer of Clair Optical for 20 years. You can go to all the chain optical shops you want, but you will never find an owner more dedicated to his customers. Alan is highly educated optometrist that is well respected by all the local eye doctors- just ask. With a chain store you are lucky to see the same people the next year and who knows about their credentials.
It's the little things that sets Alan apart. Run out of contacts before you next shipment? He'll work with you, especially if you are a repeat customer. Need a specific style of hard-to-find frames? He'll find them for you.
Alan is a second-generation optometrist and is genuinely kind and very knowledgeable. My eye doctor recommended him when I was a kid, and every eye doctor (that doesn't own their own optical shop) recommends him, in my experience.
As to costs, Clair Optical can and will compete with all the chains. I've asked around and when you finally get to the bottom line, Clair Optical is as competitive as 1800Contacts and Costco.
Honestly, I would not trust my eyes to the cheesy, cost-cutting chain stores like Americas Best and Pearl, let alone the warehouse at the end of the interne. The owner, Alan, is accountable to his customers. I always have my family's glasses independently checked for an accurate prescription with my eye doctor. Over the years that is probably 20 pairs of glasses. EVERY time it was spot on. Good luck getting that with any chain or internet mail order; their quality control is no where near that. If there is a rebate available, Clair Optical always makes sure you can get it.
As to the person known as "Reviewer B," I wouldn't put much stock in her review. She had her eye doctor skip the contact fitting (to save her money obviously) & wanted Alan to do it for free, so she could use her Happenings coupon for some out-of-state mail order house. So somehow Alan is the bad guy? Does anyone you know like to work for free? Maybe they tear up their paycheck instead of cashing it every week? Why should he do a fitting for free, if she won't even buy a couple of boxes of contacts?
If you believe in small businesses and in buying local (Utah First! campaign ring a bell?), AND you want the best at a competitive price, Clair Optical should be your choice.