City of Houston Utility Customer Service

Warren 

on Google

3 months ago

They turn off the water without warning, and trying to call to find out when the water is being turned back on is a waste of time because the government employees are collecting a check without worrying about how they treat the people calling in. 

Benjamin Day 

on Google

4 months ago

Reported this 2 weeks ago after it was running for 2 weeks. They said it was corrected but it's still leaking all that clean water out into the drain. And we are going to pay for it. Shame. 

John Everett 

on Google

4 months ago

I cannot express the gratitude I have for this place and for having such a wonderful representative. I’ve called multiple times in the past and often received rude responses, but this time was completely different. I was going through a very difficult time financially my home was in foreclosure, and both my light and water bills were about to be disconnected. As a senior citizen, I’ve never been in a situation like this before. When I called the water company, Abbi answered the phone, and from the start, she was so kind, pat... read more