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200 East Berry Street, 200 E Berry St Suite 470, Fort Wayne, IN, 46802, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
They were estimating my water bill for 2 years. We had multiple contractors out in the past year and yet they won't tell me why. When I called to ask what the deal is, they were rude and cold to me. Customer service sucks and their business practices are sketchy.
It's actually not people who don't pay their bill and get on here and complain. I don't even live in Fort Wayne, I'm a contractor who works in Fort Wayne and I can confirm their customer service next to horrible and their sense of urgency is none. No wonder you have 1.7 star rating. Do better Fort Wayne.
Was told that they wasn't reading my meter properly for the last 20 months and so now I'm stuck paying a 853$ bill or they will shut my water off. Even though I was told it wasn't my fault that sometimes those electric meters just mess up.
Very poorly managed. They expect consumers to pay for their decisions and mistakes. When confronted with their wrongs , consumers are lied to and managers don't call back.
City of Fort Wayne City Utilities has a 1.6 star rating with 105 reviews.
City of Fort Wayne City Utilities is closed now. It will open at 7:30 a.m.
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