City National Bank of WV's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

City National Bank of WV

2.2

About this business

Location details

25 Gatewater Rd Charleston, Cross Lanes, WV, 25313, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.212 reviews
Select a rating
Tim Flynn's profile image
Tim Flynn 
on Google
3 months ago
Michael Riffle's profile image
Michael Riffle 
on Google
10 months ago

I have used them since 2003. Never had an issue. I had an auto draft taken out for insurance and that company never changed my account. So it over drew my city national account. I get a letter stating pay by the 6th of may to keep it from being closed. It was only over drawn by 50 bucks. Sent a check to them by may 1st for 1075. May 9th I get a letter dated may 3rd that my account been closed. So I called bc I know that check was cashed from my other bank. “Yes we didn’t receive it in time.” But it’s not the 6th by the lette... read more

Angel Draken's profile image
Angel Draken 
on Google
a year ago

Worst bank ever they don't care about there customer and despite forgiving for one of these employee stealing my info as I'm sure that what happen they refuse to be decent back. I got very sick and was unconscious for weeks on end still they decided they rather hurt me and close my account then be decent the bank should be closed for it deceptive and unethical practices! 

Mikayla Hill's profile image
Mikayla Hill 
on Google
3 years ago
cormac gaming's profile image
cormac gaming 
on Google
4 years ago

Ancient ATMs, grumpy customer service, clueless tellers, slow system that can take weeks to post accurate information to account, inability to work with modern programs like the Dot card or google pay. Just another bank dependent on lack of competition to force them to improve or to die. I have never moved so much money in and out of a bank and had so little repor with the their employees. 

View all google reviews

Frequently asked questions about City National Bank of WV

How is City National Bank of WV rated?

City National Bank of WV has a 2.2 star rating with 12 reviews. 

When is City National Bank of WV open?

City National Bank of WV is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com