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City National Bank

3.2

About this business

City National Bank has been delivering innovative, superior financial solutions for decades, proudly serving consumers and businesses through more than 90 locations in West Virginia, Virginia, Kentucky and Ohio. One of the best community banks in the nation, City ranked #1 in customer satisfaction four out of the last five years in the North Central region of the country in the J.D. Power U.S. Retail Banking Satisfaction Study. 

Location details

88 Cordial Ct, Falling Waters, WV, 25419, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.29 reviews
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Alice Sier's profile image
Alice Sier 
on Google
a month ago

I went through the drive thru to put money in my boyfriends account and I stuck the envelope under the paper holder and it was really Windy today so the lady at the drive thru put it in his account, so she sends me the receipt and envelope but didn't put it under the paper holder and my shit blew halfway across the parking lot, she didn't say sorry or nothing, when i chased after the envelope, the lady disappeared, didn't even ask if I got it or said I'm sorry, she was inside just busy talking to the other tellers.. that's w... read more

Sue Stottlemyer's profile image
Sue Stottlemyer 
on Google
3 months ago
Sharon Jaques's profile image
Sharon Jaques 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago
Lisa Lisa Villa's profile image
Lisa Lisa Villa 
on Google
a year ago

I second the bad customer service. Attempted to cash a money order given by postal service. One was rude not sure if they just don’t have the training but felt unwelcome. Seems to me they were only interested in new business and current. The guy in front of me received better service than I did. From my experience banks cash money orders with identification and a finger print. I have another bank far away and was actually thinking about opening an account here but now I’m not going to consider it. 

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Frequently asked questions about City National Bank

How is City National Bank rated?

City National Bank has a 3.2 star rating with 9 reviews. 

When is City National Bank open?

City National Bank is closed now. It will open at 9:00 a.m. 

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