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City National Bank

3.6

About this business

Location details

382 W 125th St, New York, NY, 10027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.611 reviews
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Jay Bailey's profile image
Jay Bailey 
on Google
5 years ago

DO NOT BANK HERE!!! As much as I want to support our own, they lack the necessary protections that other mainstream banks offer. For example, I have to come into the branch where I opened my account to get a new card and file a claim against fraudulent transactions. In addition, when talking to a bank representative, I was on speakerphone being asked for identifying and sensitive information!! I was told the reason is the cord from the phone does not reach over! WHAT!? A bank with millions and millions, and it cannot afford ... read more

Melinda W.'s profile image
Melinda W. 
on Google
6 years ago

Great black owned bank, very warm and friendly staff. I love visiting this location. 

Charles David Carter's profile image
Charles David Carter 
on Google
6 years ago
Ofelia Alvarenga's profile image
Ofelia Alvarenga 
on Google
6 years ago
Stephanie Massiah's profile image
Stephanie Massiah 
on Google
6 years ago

Horrible bank. I tried so hard to support the black bank but they were unsuccessful in helping me. Here are some of the problems I encountered. 1- customer support is limited (only certain hours 9-5 and no weekends) 2- They don’t allow you to increase your amount taken out at atm 3- when I called corporate office, it directed me to leave a message ( I had to call several times to get a live person) 4- when I’ve gone to bank, I’ve had to wait a while before a teller even came to the front. 5- I’ve had difficulty on several oc... read more

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Frequently asked questions about City National Bank

How is City National Bank rated?

City National Bank has a 3.6 star rating with 11 reviews. 

When is City National Bank open?

City National Bank is closed now. It will open tomorrow at 9:00 a.m. 

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