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City National Bank

4.1

About this business

Location details

100 Elizabeth Dr, Stephens City, VA, 22655, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.116 reviews
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Devvin Cross's profile image
Devvin Cross 
a month ago

They don't have account options that don't charge you a monthly fee outright, the $1,000 requirement to waive the $10/month fee for my account was a daily balance requirement. Didn't matter if the average was $1,000 or if the account was brought back up before the end or the month, didn't matter if I had active direct deposit. They charged me $50 in fees before I realized what was going on. Asked for a refund, they wouldn't do it, not even as a one time courtesy for a 10+ year customer who held $6,000 with them between accou... read more

Beiler & Co.'s profile image
Beiler & Co. 
4 months ago

City National Bank excels in professionalism, responsiveness, and understanding the needs of contractors and developers. Their team has efficient communication and a smooth funding process, helping projects stay on track as well as help their clients through the process! 

Rafael Herrera's profile image
Rafael Herrera 
9 months ago

I’ve gone to the Stephens City location, and while I’ve banked with this branch for quite some time, I’ve noticed that interactions often feel unwelcoming. Employees frequently appear upset—either with their job or with customers being there. I understand that everyone has bad days, but banking involves people’s finances, and a friendly, professional attitude goes a long way. I simply wish for a more welcoming experience. That is all. 

Ashleigh Snyder's profile image
Ashleigh Snyder 
4 years ago

This bank is exemplary! The customer service is phenomenal, and they try to accommodate you as much as possible. I have dealt with the branches in Inwood, WV and Stephens City, VA. I will continue to bank with CNB indefinitely! 

Ashleigh Spear's profile image
Ashleigh Spear 
4 years ago

This bank is exemplary! The customer service is phenomenal, and they try to accommodate you as much as possible. I have dealt with the branches in Inwood, WV and Stephens City, VA. I will continue to bank with CNB indefinitely! 

Frequently asked questions about City National Bank

How is City National Bank rated?

City National Bank has a 4.1 star rating with 16 reviews. 

When is City National Bank open?

City National Bank is open now. It will close at 5:00 p.m. 

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