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City Furniture - Palm River, FL

4.1
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About this business

Location details

14250 Tamiami Trail N #2, Palm River, FL, 34110, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
Review Performance in the last  
6 months
4.12,952 reviews
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Eileen M's profile image
Eileen M 
a year ago

Certain sales reps and managers at City Furnitures *************** store do not have your best interests in mind. ***** sold me a table that is too short for the chairs she recommended! I have been ignored and lied to for the past three months. My claim has been denied because customer warranty declared its my preference to have a table that is too short for the chairs! The store manager Tashed said I should have measured it before buying the table. Silly me, I trusted that ***** advised me correctly! Dont trust them. No one... read more

Tyra T.'s profile image
Tyra T. 
a year ago

WISH I NEVER DID IT..,. I purchased my living room set from City Furniture for the first time. Within one week of purchase the first time sitting in the recliner the backing broke. Purchased on 5/25/22 report broken 6/1/22. Tech scheduled to check out the broken seat on 6/17/22. Meanwhile broken furniture sits in my living room. After the tech came to check and discover the whole back wooden piece is broken and cant be repaired. I get a phone call from City rep stating that the part has to be replaced and it will take up to ... read more

Dan B's profile image
Dan B 
a year ago

My wife and I got the sectional couch of our dreams, something we've been wanting for years. The in-store experience was fast and easy (beautiful new showroom in *****************, **), delivery was on time, and the setup went perfectly. The delivery people took care of everything and cleaned up every bit of the packaging. Great overall experience, I'd give 6 stars if I could! 

Ranjna P's profile image
Ranjna P 
a year ago

Terrible customer service. We put a deposit 2 accent chairs. Since we decided to delay refurnishing our room we asked the deposit to be refunded. We have called 4 times each time after waiting ***** minutes verifying everything then told that someone from the refund department will contact us. This has happy4 times. No one calls back. Never shop here. I have requested the contact phone/ email for refund department but was told that they do not have their number. Nonsense. I have also emailed the sales representative with no ... read more

Solomon N's profile image
Solomon N 
a year ago

WARNING ... DO NOT BUY HERE. UNLESS YOU WANT A POORLY MADE PRODUCT AND EVEN WORST CUSTOMER SERVICE REGARDING PRODUCT ********* INCH ASHLEY SLEEP GRUVE MATTRESS ... WHAT A S*** SHOW!YOUR WARRANTY MEANS NOTHING HERE!! 

liliana g's profile image
liliana g 
a year ago

Unfortunately I have to give 1 star otherwise it would not allow me to post, but this company does not even deserve that.I purchased a dresser back in May- scheduled delivery, the piece arrived damaged beyond belief (wish I could post pictures here) Smashed and cracked with cardboard particle crumbling from the inside. When I called to repost it they asked me to submit a claim in order for me to get an exchange approved. So I did just that. Two weeks later they send another broken piece, the driver called me and said that th... read more

Business response:

<p> Hi *******,<br /> <br /> we are sorry to hear you are experiencing an issue with your purchase.<br /> <br /> Please email us the name and phone number on the order or the invoice number. A team member will review the order and follow up with you. Our email address is *********************************.</p> 

Margarita G's profile image
Margarita G 
a year ago

The delivery was on time, and they were very good. They worked as a Team and were nice and helpful. Also very respectful and did the assembly of the furniture with ease. They also picked all the foam and boxes and left no mess on the floor.I was very pleased with the service. 

jimmy R's profile image
jimmy R 
a year ago

My Couch was delivered and its Absolutely Beautiful --- its Comfortable and super sexy looking and am overjoyed Delivery guys were prompt and set up my new sofa and its the highlight of My PLACE I recommend going to CITY FURNITURE !!! 

Business response:

We are overjoyed to hear that you had a great experience, your kind words are greatly appreciated! Thanks for being a valued customer. 

Christopher R's profile image
Christopher R 
a year ago

Excellent service. Yadira was great and explained my purchase and the benefits of the products I selected. 

Business response:

We are happy to hear that Yadira was able to deliver a world-class customer experience. Thank you for shopping with us! 

Frequently asked questions about City Furniture

How is City Furniture rated?

City Furniture has a 4.1 star rating with 2,952 reviews. 

When is City Furniture open?

City Furniture is closed now. It will open on Tuesday at 10:00 a.m. 

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