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Citizens Savings Bank

3.8

About this business

Citizens Savings Bank is a locally managed and operated community bank. Citizens Savings Bank employees focus on building long term relationships and strive to provide outstanding customer service in all interactions. Chief Executive Officer, John W. Reuther notes most customers are on a first name basis with our staff. Citizens Savings Bank has 7 branch offices located throughout Lackawanna, Wayne and Monroe Counties. Citizens Savings Bank enjoys a 5 Star Superior Rating, the highest possible from BauerFinancial, the indepe... read more

Location details

45 Pocono Blvd, Mount Pocono, PA, 18344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.85 reviews
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desiret feliciano's profile image
desiret feliciano 
on Google
7 months ago

Mary from IT was very rude and short. She didn’t even allow me to finish my sentence and automatically cut me off and hung up the call. That was very unprofessional. I normally don’t leave reviews but the way Mary spoke to me has me baffled. Besides that experience, Tameka and Diane are phenomenal. Both ladies are very personable, patient and understanding. They’re the only reasons why I still have a bank account with this branch. 

Keith Birch 1's profile image
Keith Birch 1 
on Google
a year ago

We worked with Diane Burgos at Citizens Bank and she is such a gods send,wonderful person who made all our business transactions very easy and uncomplicated,all in all a great experience. 

vianney acevedo's profile image
vianney acevedo 
on Google
a year ago

This is an amazing bank. The tellers are very receptive and attentive. The service is great and fast. I will definitely continue banking here. 

Anelia Singh's profile image
Anelia Singh 
on Google
6 years ago
Angelina Delucia's profile image
Angelina Delucia 
on Google
6 years ago

In August my card was stolen and I reported it to this bank, however the money was given back and then they allowed the merchant to take back the money. I don’t understand how when somthing is stolen and you report it with the bank and they don’t keep you protected. Then tell you they can’t give back your money without a police report. I have never in my life seen a bank that functions like this and sides with the merchant , instead of siding with the person there handling their personal money. Banked with them for four year... read more

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Frequently asked questions about Citizens Savings Bank

How is Citizens Savings Bank rated?

Citizens Savings Bank has a 3.8 star rating with 5 reviews. 

When is Citizens Savings Bank open?

Citizens Savings Bank is closed now. It will open tomorrow at 9:00 a.m. 

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