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Citizens One Home Loans - Jonathan Whitlock
- Finance
- Irving, TX
About this business
Our team of mortgage experts at Citizens is committed to helping customers find the home loan solution that’s right for them. We offer a variety of programs: affordable home loans, government loans, jumbo financing, new home construction-to-permanent financing, and more. Whatever your mortgage needs—buying a home, building a home, or refinancing an existing mortgage—we’ll provide answers and insights to guide you through the process, from application to closing.
Location details
5221 N O'Connor Blvd, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
STAY AWAY! Not only did he not perform his due diligence on the paperwork for the pre-approval, he tried to make me the scapegoat of having too high DTI based on the initial online application (which I truly believe were altered) instead of reviewing the submitted supporting documents. He issued a pre-approval and I went shopping. So a week before I close, after i paid for inspection and appraisal, I get an ultimatum to come up with an extra $23K or denial. ON TOP OF IT ALL, I gave an alternate address because of my separati... read more
PLEASE READ BEFORE USING THIS LENDER. Absolutely the worst service of any banking institution anywhere. PERIOD. Have recently re-financed home. New lender paid off balance on 2/11/21. Have called at least 30 times to sort out. When I do get a person, they tell me that I have to speak with customer service and give the same phone number. Citizens One has confirmed that they received the payoff but have not applied it to the loan and now have collections department reaching out to me for payment!!! Next step is to report my mo... read more
Frequently asked questions about Citizens One Home Loans - Jonathan Whitlock
How is Citizens One Home Loans - Jonathan Whitlock rated?
Citizens One Home Loans - Jonathan Whitlock has a 1 star rating with 2 reviews.
When is Citizens One Home Loans - Jonathan Whitlock open?
Citizens One Home Loans - Jonathan Whitlock is open now. It will close at 5:30 p.m.
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