Citizens Independent Bank

Chloe Hilden 

on Google

2 months ago

We have banked with CIB for over 20 years with the Robbinsdale branch being our primary location. First off, if you call them, you speak to a real, live person immediately. If you go in regularly, the staff begin to recognize you. I cannot state enough what a value it is to have a bank that invests in the local community and provides professional customer service immediately in person and over the phone. CIB holds our mortgage and has never sold to a third party. They offer competitive rates on loans and savings. We have use... read more

Donald Kilpela 

on Google

9 months ago

If I had to do it all over I highly doughty I would open a account with these people. I had a problem with them about a month ago with the way they are running my purchases through. They seem to take the largest one first and all the little ones behind it and if you might have gone a little over on it which they do let you it adds up to alot of overdraft fees and they will not turn any of them around. Then this week I called them because I had a subscription that I had canceled 10 months ago go through and it bounced but I c... read more

Anonymous 

on Google

a year ago

Managers are very dismissive and have short patience for questions, they basically act like they want you to leave as soon as possible. ATM isn’t a moneypass atm as advertised and will charge you fee despite being in-network. 

raymond stack-vanasse 

on Google

a year ago

Managers are very dismissive and have short patience for questions, they basically act like they want you to leave as soon as possible. ATM isn’t a moneypass atm as advertised and will charge you fee despite being in-network. 

Tyler Chaika 

on Google

a year ago

This bank had a number of reserves parking spots next to an apartment. None of them are ever used by bank customers. Will tow you for your car loitering. Melanie over there needs a course on customer service. Thanks for nothing.