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Citizens Independent Bank

3.8

About this business

Welcome to Citizens Independent Bank (CIB) serving the western suburbs as a local bank with full financial services. Founded 60 years ago, our mission has always been to build better relationships with our customers. With strong, dedicated ownership, CIB provides a wide range of safe, sound banking products and services for businesses and individuals. You'll see how CIB has been an essential part of our communities, helping businesses thrive and helping people realize their dreams. With a focus on customers and community, we... read more

Location details

10901 Excelsior Blvd, Minnetonka, MN, 55343, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.811 reviews
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Molina Realtors By Wilson Molina's profile image
Molina Realtors By Wilson Molina 
on Google
2 months ago

Working with Citizens has been phenomenal. Tracy has exceeded expectations, and we truly appreciate her and her team. We are looking forward to closing more deals in 2025. Thank you, Tracy, Taylor, and Steve! 

Conner Harrison's profile image
Conner Harrison 
on Google
5 months ago

My experience with citizens bank has been terrible from the start. Unjustified fees were taken from my account. Customer service is terrible—I had multiple times no one even answered the phone. Even when I did get ahold of someone they were not very helpful. Staffing seems to be poor. Transfers take longer than they should. Just an overall awful company. Reply to business owner: You did not seem to care about my experience when I closed the account(you were the one I talked to). Why would I discuss this further when you all ... read more

Conner's profile image
Conner 
on Google
5 months ago

My experience with citizens bank has been terrible from the start. Unjustified fees were taken from my account. Customer service is terrible—I had multiple times no one even answered the phone. Even when I did get ahold of someone they were not very helpful. Staffing seems to be poor. Transfers take longer than they should. Just an overall awful company. Reply to business owner: You did not seem to care about my experience when I closed the account(you were the one I talked to). Why would I discuss this further when you all ... read more

Paula Anderson's profile image
Paula Anderson 
on Google
7 months ago
Rusty Tower's profile image
Rusty Tower 
on Google
a year ago
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Frequently asked questions about Citizens Independent Bank

How is Citizens Independent Bank rated?

Citizens Independent Bank has a 3.8 star rating with 11 reviews. 

When is Citizens Independent Bank open?

Citizens Independent Bank is closed now. It will open tomorrow at 9:00 a.m. 

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