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Citizens Federal Credit Union

2.3

About this business

Specialties: Citizens FCU offers a wide variety of services to members such as a Direct Deposit Checking Account, free eStatements, Online Banking, a Mobile App, Vehicle Financing and much more! Established in 1955. Our history begins in 1955, when Webb Air Force Base Federal Credit Union (that was our name then) first opened its doors. Webb Air Force Base Federal Credit Union was chartered to serve the employees and the family members of Webb Air Force Base here in Big Spring, Texas. After the base closed, our charter was c... read more

Location details

2110 W Wall St, Midland, TX, 79701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.39 reviews
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Nicholas Machuca's profile image
Nicholas Machuca 
on Google
4 months ago

I'm really confused and more disappointed about the lack of customer service I'm receiving. I called Monday morning to request a bank letter verification from this credit union. When I called I was transferred to member services and the gentleman whom I spoke with, which is Adrian told me he'd be sending me an email of that letter. We are approaching the end of the business day on Tuesday and I have yet to receive anything. Is this something that can be done through email or is this something I have to do in person? If this ... read more

victoria saul's profile image
victoria saul 
on Google
4 months ago

I have been with this business many years and plan to stay with it. It is a great place. 

Silvia Villarreal's profile image
Silvia Villarreal 
on Google
a year ago

I have been a client of Citizens FCU for about 6 years now. I can say they have always provided me great service. Thank you to Tom who just did the best job in helping me the other day! You’re awesome Tom! 

Priscilla Chavez's profile image
Priscilla Chavez 
on Google
a year ago

They neeeeveeeeer answer the phone!!!! I had to go to one of the branches and there was only one customer!!! 

Earl Wade's profile image
Earl Wade 
on Google
3 years ago

Do not take advice from them. The are no help and always have excuses 

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Frequently asked questions about Citizens Federal Credit Union

How is Citizens Federal Credit Union rated?

Citizens Federal Credit Union has a 2.3 star rating with 9 reviews. 

When is Citizens Federal Credit Union open?

Citizens Federal Credit Union is open now. It will close at 5:30 p.m.  

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