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Citizens Debt Relief

4.6

About this business

Location details

99 Madison Ave Suite 901, New York, NY, 10016, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,715 reviews
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Cameron Zecy's profile image
Cameron Zecy 
a week ago

Michael and his team saved me over $8,000 from my credit card bill in less than 30 minutes. I cannot express how easy and stress free this was. They carefully reviewed some options for me and acted swiftly. I thought this entire process was going to be a major pain and it was anything but. I would recommend Citizens for anyone who ran behind on their credit card payments. 

Margaret Rose's profile image
Margaret Rose 
3 weeks ago

Huge thank you to Brandon and Sheri! You were kind, professional, knowledgeable and fun to talk to! Thank you so much for taking a huge weight off my shoulders with your program. Based on my experience, I would recommend you both to anyone seeking this service. May you and yours have a blessed and beautiful holiday season! Being a photographer, the picture included is one of my best shots. 

Michelle Lee's profile image
Michelle Lee 
a month ago

This was the worst experience I ever had. Can't get anyone - even a supervisor (Theresa) to return my phone calls and settle my account. I tried calling, texting, messaging, and even emailing customer service to help me resolve my debts. So I closed my account with Citizens Debt Relief. I believe I should have been issued a refund but no one even thought to call me back. I feel like this business is very shady and I am very, very upset with them. I even reported this company to the Better Business Bureau. DO NOT DO BUSINESS ... read more

Amera steward's profile image
Amera steward 
2 months ago

I spoke with Brandon Turner I went online and found out about this debt relief, and he got back to me within maybe 10 minutes with a text and then he called me. From the moment I spoke to him I felt like I was in good hands. He was so non-judgmental and explained everything so thoroughly. I have to say that was one of the best customer services I have ever dealt with I am so excited to get my life back and having Brandon help me along the way was nothing but a cherry on top! 

Joey Nicholas Arvizu's profile image
Joey Nicholas Arvizu 
2 months ago

NEVER answers calls and fail to follow up. We needed their help with our settlements. They also failed to let us know that one of the settlements decided to serve us. We put our lives in their hands and they didn’t even let us know that they couldn’t settle. They also took about $3000 and we are currently having trouble getting our money back. They stated that they will charge 27% for their service fee. Their services are definitely not worth what they are asking for. 

Frequently asked questions about Citizens Debt Relief

How is Citizens Debt Relief rated?

Citizens Debt Relief has a 4.6 star rating with 1,715 reviews. 

When is Citizens Debt Relief open?

Citizens Debt Relief is closed now. It will open on Tuesday at 10:00 a.m. 

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