Citizens Bank & Trust Co

anthony walker 

on Google

3 weeks ago

went in there to open an account lady told me she couldn’t do it bc of an account i had that needed to be paid off act like she really ain’t want to help me so i went in there today bc i figured out the account that needed to be paid off then she tells me she gotta wait until her manager comes off vacation in order to make that decision next monday all for a checking account? 

Orange Tiger78 

on Google

11 months ago

This bank is way behind in technology. If you happen to get locked out of your account, you have to wait until they open to get it reset by a person. You also can't do anything yourself via phone. We should be able to do password resets online. Also, you cant make deposits at the ATM so not convenient. Their app is useless if you can't do anything until they open. Staff is friendly though. 

Anjie R 

on Google

11 months ago

This bank is way behind in technology. If you happen to get locked out of your account, you have to wait until they open to get it reset by a person. You also can't do anything yourself via phone. We should be able to do password resets online. Also, you cant make deposits at the ATM so not convenient. Their app is useless if you can't do anything until they open. Staff is friendly though.