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Citizens Bank & Trust

3.6

About this business

More about Citizens Bank and Trust For a full service financial institution, choose Citizens Bank and Trust. Visit our site for more. 

Location details

4911 N Oak Trafficway, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.619 reviews
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Heather Daniels's profile image
Heather Daniels 
on Google
4 years ago

Super friendly and great customer service 

Penny Graham's profile image
Penny Graham 
on Google
4 years ago

Rude people . Outlandish policies. Worst bank I have ever banked with. Obviously a small company with self-serving goals. Would not allow me to have a debit card even though I have not been overdrawn in 5 months and had a balance of I'm not asking for overdraft protection I was simply needing a debit card so I can have my insurance money debited to the account. Worst bank ever. I highly recommend the best bank I have ever bank with Arvest. Did I forget to mention charging me in over $400 in fees for being overdrawn $75. 

Penny Graham's profile image
Penny Graham 
on Google
4 years ago

Rude people . Outlandish policies. Worst bank I have ever banked with. Obviously a small company with self-serving goals. Would not allow me to have a debit card even though I have not been overdrawn in 5 months and had a balance of I'm not asking for overdraft protection I was simply needing a debit card so I can have my insurance money debited to the account. Worst bank ever. I highly recommend the best bank I have ever bank with Arvest 

David Williams's profile image
David Williams 
on Google
4 years ago

Outstanding local small bank if you’re looking for small bank and personal service this is your bank. They know who you are when you come in and they are willing to help you when you email or call them. I highly recommend Andrew as a manager and all the staff 

C M's profile image
C M 
on Google
4 years ago

We have been banking here for (I forget how many years now), but more than a few. We are always very happy with the service we get. I've never banked at a place where they knew my name as soon as I drive up to the window. Rarely have I ever had a mistake at this branch, but it was taken care of quickly. And when I was out of state, I so much appreciated that they were on top of it and didn't let my card transactions to go through at first (as I forgot to inform them of where I was going). I love that there are people watchin... read more

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Frequently asked questions about Citizens Bank & Trust

How is Citizens Bank & Trust rated?

Citizens Bank & Trust has a 3.6 star rating with 19 reviews. 

When is Citizens Bank & Trust open?

Citizens Bank & Trust is open now. It will close at 5:00 p.m.  

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