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Citizens Bank

2.5
  • Banks
  • International Falls, NY

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

7941 Brewerton Rd, International Falls, NY, 13039, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.529 reviews
Select a rating
Luh Spilla's profile image
Luh Spilla 
on Google
3 months ago

The two tellers who wear glasses are very racist towards Black people. I walked in to cash my check on Saturday, 12/21/24. I was polite, very respectful, and chill, but the woman on the left side with glasses was hyperventilating and shaking. She asked the woman on the right for assistance, and she asked me to sign the check on the back. They both scanned my check, and everything was fine. However, they changed their minds when more people started walking in. I arrived at 11:26 AM, and the lady I spoke to first acted like sh... read more

jeffrey bushnell's profile image
jeffrey bushnell 
on Google
5 months ago

Half of the 1 star reviews don't make much sense... I mean sometimes the ATM is down but other than that I've only had a pleasant experience. I really think people expect far too much from a bank. I believe the bank associates are very friendly and offer terrific customer service! Keep up the great work folks! 

Anthony Woodworth's profile image
Anthony Woodworth 
on Google
6 months ago

Drive thru lanes always closed rude nasty teller there they have one teller on all the time she's always sitting rude and lazy hate this location go to Fayetteville!!! 

Anonymous's profile image
Anonymous 
on Google
a year ago

I have been a customer of citizens for over 20 years. I have brought over 10 family members and friends to this bank and swore they were amazing to work with. Well, their customer service is not what it use to be, and the extra hours of being open and available to help is no longer there. 

Jennifer Hladun's profile image
Jennifer Hladun 
on Google
a year ago

I have been a customer of citizens for over 20 years. I have brought over 10 family members and friends to this bank and swore they were amazing to work with. Well, their customer service is not what it use to be, and the extra hours of being open and available to help is no longer there. 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.5 star rating with 29 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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