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Citizens Bank

2.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

153 W Orange St, Shippensburg, PA, 17257, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
2.814 reviews
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F Myers's profile image
F Myers 
on Google
a year ago

I always had a good experience at this branch. Friendly people and responsive to my business needs. Sadly I received notice that this branch is closing. What a shame. 

Elmer Weaver's profile image
Elmer Weaver 
on Google
a year ago

Not appreciated that the Shippensburg Branch is closed in normal business hours while the website says "open". 

Jarex Zinn's profile image
Jarex Zinn 
on Google
a year ago
Gary Bieber's profile image
Gary Bieber 
on Google
2 years ago

Absolutely terrible bank, so many fees to do anything with your own money. I needed to defer a loan payment for 1 month. It took 3 different phone calls and almost 2 hours on hold just for 1 person to click 1 mouse button to do what I needed. Oh but there's a catch, firstly $35 fee for that 1 mouse click, then I had to take notice in writing to re-instate said loan payment, which I did, and now for the 2nd month in a row said payment was not made and I'm hit with even more fees for being late, and then fees to manually make ... read more

John Proctor's profile image
John Proctor 
on Google
2 years ago

While Citizens Mortgage can be a nightmare, Barry with the local Shippensburg branch did what he could to help me resolve a mortgage issue. Even though his local branch is not setup to handle mortgage issues, he was still kind enough to assist me as best he could. Thanks! 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.8 star rating with 14 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open at 8:30 a.m. 

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