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Citizens Bank

3.0

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

5072 Monroe St, Toledo, OH, 43623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.04 reviews
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Joe Good's profile image
Joe Good 
on Google
5 years ago

Once again can't even trust customer service or the tellers words. Drove over 40mins when told to go to this branch. Go there and one no knew anything.... They had to call customer service and then said "unfortunately this TIME we cant cash your check. You need to have it notarize and then sent in." Luckily we have a notary here to help. (i know 3 within 5 mins of my house in Michigan) but they can send it in for me. Why cant you just cash the check that you issued?!?!?!? Wasted all that time driving down to the branch they ... read more

Andrew Lowe's profile image
Andrew Lowe 
on Google
6 years ago

Great Team at this location! 

Trenton Robinson's profile image
Trenton Robinson 
on Google
6 years ago

This branch is so nice. I was helped by Becky who was more than willing to help me with all of my questions. 

Casey Hasenfratz's profile image
Casey Hasenfratz 
on Google
6 years ago

Deposited over $1000 in cash the other day. Maybe 300 were in 1 dollar bills, and the lady counts it all by hand, but they literally have a dollar bill counting machine... Mind you, they are getting pretty busy. She ends up with $5 less from what I told her, but I say it's fine. I may have miscounted. Instead they end up not depositing my money at all that day. So they don't call me until the next day on my family's house phone, and I work the next few days 9-4, so I can't really resolve this right away. I have decided to fo... read more

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 3 star rating with 4 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open at 9:00 a.m. 

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