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Citizens Bank

2.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Hous... read more

Location details

1 Germay Dr, Elsmere, DE, 19804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.84 reviews
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Gee Rivera's profile image
Gee Rivera 
on Google
6 years ago
Derek Moody's profile image
Derek Moody 
on Google
6 years ago

The bank as a whole (call the 800 number) are completely backwards. If you get locked out of your account they cannot verify if it is you with a SSN.... They need a phone number and other ridiculous information. This bank is not worth the headache and stress if your account is hacked. I would recommend any other bank to do service with other than this place. AVOID AT ALL COST!!! 

tony keyes's profile image
tony keyes 
on Google
7 years ago
Heli Howe's profile image
Heli Howe 
on Google
10 years ago

The most unhelpful. All they know how to do is to direct you to the 888 number. Baaaaaad. Customer service is a foreign word to them. 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.8 star rating with 4 reviews. 

When is Citizens Bank open?

Citizens Bank is open now. It will close at 5:00 p.m.  

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