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Citizens Bank

5.0

About this business

Location details

45 S Broadway, Salem, NH, 03079, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.01 review
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Stephen Ross's profile image
Stephen Ross 
6 days ago

What is "Customer Service"? His name is Bruno Fakaj. I had an extraordinary situation. A car dealership LOST the Citizens check I used to buy a car. Without blinking an eye and with a smile, patience and thoroughness, Bruno was able to stop payment on the original check and issue a new one. Bruno made an awkward situation very relaxed and professional. Thank you very much. Well done. 

LisaMarie's profile image
LisaMarie 
2 months ago

Great customer service! Ive been to several other citizens and I must say this one is by far the best one, they have gone above and beyond! I will not go to any other one. I recommend if you have citizens to come to this one. 

Joseph Perrone's profile image
Joseph Perrone 
4 months ago

Very poor customer service. We opened an account here in response to a promotional flyer we received in the mail. After we fulfilled the terms, the bank did not pay out the advertised bonus and presented us with a different set of terms when we asked why. I scheduled an appointment to meet with the manager and she did not show up. Multiple emails were ignored. I scheduled another appointment and the manager was not expecting me when I arrived on time. She proceeded to tell me there was nothing they could do if we could not p... read more

Zack's profile image
Zack 
8 months ago

If you want to go to a bank that doesn’t let you deposit cash in an atm 90% of the time and also doesn’t have enough money to cash a check this is the one for you! 

Ricky Frias's profile image
Ricky Frias 
10 months ago

Horrible... If you want a bank that never has enough money to cash your check. Here is the bank for you. 

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 5 star rating with 1 review. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open at 9:00 a.m. 

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