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Citizens Bank

3.1

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

4 S Baltimore St, Dillsburg, PA, 17019, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.113 reviews
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Cheyenne Hughes's profile image
Cheyenne Hughes 
on Google
a year ago

I have never had a worse experience than with Citizens Bank. I work in finance and see horror stories- Citizens takes the cake. This specific branch has been rude- I’ve been hung up on while speaking to a local agent. The 800 number is somehow worse. Customer service agents give different conflicting info constantly, and the wait times are ridiculous. I wanted out and it’s taken me MONTHS to transfer my funds out…of a checking and savings account?! You’d think I’m taking money out of an annuity. I’ve been hung up on, talked ... read more

kenneth henry's profile image
kenneth henry 
on Google
a year ago
Davey Crocket's profile image
Davey Crocket 
on Google
2 years ago

They send you a fee for sending you a fee on top of it they close at 4:00 if you have a job how can you get in the bank during the week? Only Bank that closes at 4:00. This is the third time now I need to cash a check and it's after 4:00. 

Jimmy Baugher's profile image
Jimmy Baugher 
on Google
2 years ago

Always polite but one of the tellers talks too much. Her customer time is usually 10 to 15 minutes a customer because she won't shut up. 

Coral Fisher's profile image
Coral Fisher 
on Google
4 years ago

they are always nice to me when i go in there. its been like that for many years. there are some tellers who i like more than others. but overall their manners are exceptional. 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 3.1 star rating with 13 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open at 8:30 a.m. 

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