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Citizens Bank

1.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Hous... read more

Location details

40 Burlington Mall Road, Ste 100, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.85 reviews
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Linda Baker's profile image
Linda Baker 
on Google
5 years ago

Office closed as of January 23 2020 

George Athanasiou's profile image
George Athanasiou 
on Google
5 years ago

Terrible! The rating made me worry and i should’ve! I’m told The signature didn’t match exactly but signed by same person for the last 5yrs without problem except for one branch. This one!! Payroll check not personal payroll 

Elizabeth Du Grenier's profile image
Elizabeth Du Grenier 
on Google
5 years ago

Not fantastic, but definitely better than the one in Woburn. 

svetlin strahilov's profile image
svetlin strahilov 
on Google
8 years ago
Michael Moore's profile image
Michael Moore 
on Google
8 years ago

So I have banked with Citizens Bank for almost 5 years. I never over drafted, until I closed my account. They reopened the account and let a So I have banked with Citizens Bank for almost 5 years. I never over drafted, until I closed my account. They reopened the account and let a payment go through that was an auto draft. I was extremely upset. I was willing to pay the 30 dollars that went through, but not the overdraft fee of 35 dollars, because I closed the account. I was told they keep the account open for 60 days for an... read more

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 1.8 star rating with 5 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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