Citizens Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens Bank

4.5

About this business

Location details

705 S Walnut St, Pamplico, SC, 29583, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.55 reviews
Select a rating
Craig Gondorcin's profile image
Craig Gondorcin 
recommend  Recommended
5 years ago

Want to thank Shelley for the card I got today! I have been going to the Mentor Branch since I was about 10 years old! Back when it was First Federal! I have had to go to other Citizens Banks but Mentor is my home branch! I am 49 now! 

Brian Oneill's profile image
Brian Oneill 
5 years ago

absolutely the WORST customer service ever. these people are Rude. callous and very ill prepared to handle the public. WORST BANK'!! do not use this branch 

William Schlegel's profile image
William Schlegel 
5 years ago

WILLIAM EDWARD SCHLEGEL111 

Stephanie Cornelius's profile image
Stephanie Cornelius 
5 years ago

Although the customer service was excellent, I am happy that I do not bank with them. I came here to cash my work check because the check is from their establishment and my bank takes too long to deposit checks. But because I don't have an account here they charged me $7 to cash the check. I was desperate for my money right now, so I had to pay the fee. I find it a bit ridiculous when it's from their own bank and they want to charge me to cash their own check.. Then they wanted to try and have me join their bank, which the n... read more

Lee Crock's profile image
Lee Crock 
5 years ago

Bank okay. Credit card has terrible customer service. Actually, beyond terrible. It is non-existent. If you have a problem with a Citizens Bank credit card, you are pretty much screwed. I have called, sent a letter, emailed multiple times. They have done nothing. In fact, I just got another letter from them asking for the same information i provided by phone, by letter, and by email. They are a complete joke with customer service. 

Chip Jensen's profile image
Chip Jensen 
5 years ago

went to cash a check bank teller told me they don't have any money that's inexcusable 

Patricia Abraham's profile image
Patricia Abraham 
6 years ago

i have callef 3 times in the last week and Nothing is being done! get someone that speaks english to help me please! Your reps have screwed my account up. im being charged LATE fees!! on my bills that a due! my credit rating is a stake here! worst cutomer service! 

Leilani Fortney's profile image
Leilani Fortney 
6 years ago

I went there yesterday, ATM took my debit card. They wont help me for six days! I didn't forget it, the ATM took it. Just got paid, bills need paid. Spoke with the branch manager and they are sorry but there is nothing they can do?? How can a bank just hold you debit card for six days? 

Will Guthrie's profile image
Will Guthrie 
recommend  Recommended
7 years ago

Love this branch of the bank. All the tellers are very friendly and helpful. 

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 4.5 star rating with 5 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Pamplico, SC