Citizens Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens Bank

2.7

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

2748 Pennsylvania 611, Tannersville, PA, 18372, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.720 reviews
Select a rating
Jessica Ouellette's profile image
Jessica Ouellette 
on Google
2 years ago

Very nice staff-BUT- their management always leaves for better banking opportunities. As a result the tellers are not always treated well by upset customers. The BIG boss says "its just the way of banking". REALLY because other banks in Tannersville keep their management? HEY DONNA, come on up to Tannersviile and open up a window. No that will not happen. End result: the tellers are short handed and Tannersville has no manager----AGAIN!!! GREAT CORPORATE PLAYBOOK!!!!! AGAIN!!!!!!!!!!!! 

Anthony M's profile image
Anthony M 
on Google
2 years ago

Terrible bank...tried to take a couple thousand out of my account and they don't have money and it could take a few days. The atm limits can barely be increased. Terrible overall. Going to be using Wells Fargo or PNC Bank moving forward 

Elissa Schoening's profile image
Elissa Schoening 
on Google
3 years ago

Seriously the most unprofessional bank I think I have ever been in. When trying to change signatures on a business account, the manager could not itemized what was necessary, or provide written proof of supposed Bank policies. Spent an hour-and-a-half to get nothing done even though we had brought everything we were told we needed to bring. The manager decided he didn't want to accept the document and then could not tell us what was acceptable or why the document we had was unacceptable, or provide Bank policy on any of the ... read more

Michael Diaz's profile image
Michael Diaz 
on Google
3 years ago

Opened an account for the bonus. Never received the bonus. They said I didn't meet the criteria, which isn't true and I have the statements to prove it. Also, their claims process is lazy. Submit all the proof they ask for and they say it's not enough. Ridiculous. Their hours are inconvenient for customers. 8-4 isn't realistic when most people work until 5. Have at least one day that you're open late. I'll be closing my account and taking my business elsewhere. 

Jayden Ford's profile image
Jayden Ford 
on Google
3 years ago
View all google reviews

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.7 star rating with 20 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com