Citizens Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens Bank

2.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Hous... read more

Location details

230 Waring Rd, Rochester, NY, 14609, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 1:30 p.m.
SunClosed
2.84 reviews
Select a rating
A S's profile image
A S 
on Google
6 years ago

The best Bank in my life and the best everything . I have 2 account business with them more then 13 years 

Cory Kilpatrick's profile image
Cory Kilpatrick 
on Google
6 years ago

I only gave one star because I could not give zero, I was simply looking for a notary, and willing to pay for the service, but because I don't have a current account with them they will not do it even if you offer to pay. This just reminds me why I left and no long have accounts of any kind with them. I would also not recommend them to anyone. 

Danielle Marcello's profile image
Danielle Marcello 
on Google
6 years ago

I just left there and waited five minutes and The lady still didn’t come over to take care me. There were two other people waiting also. Horrible service!! 

Penny Palmer's profile image
Penny Palmer 
on Google
7 years ago
View all google reviews

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.8 star rating with 4 reviews. 

When is Citizens Bank open?

Citizens Bank is open now. It will close at 4:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com