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Citizens
- Finance
- Belmont, MA
About this business
Location details
65 Leonard St, Belmont, MA, 02478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have been trying to use this bank for weeks, but they are never open at convenient hours. If you’re only open from 9-4, who is using your bank? Closed on weekends, closed on holidays, closed before 5 PM. Am I crazy? What is going on here?
This branch went down hill since they lost the best employee they’ve ever had. The banker, Rula Akkad, worked there for 3 years and helped us and family members with multiple transactions. It was always a pleasure dealing with her. She was very professional, patient and dedicated. We never encountered any issues or trouble dealing with Rula. Too bad she’s gone and not sure what happened since she left. They don’t seem to make this branch functional. Highly Recommend Citizens to look into this issue seriously- probably close ... read more
What an embarrassment of a branch. 2 customers trying to make a deposit and over 15 minutes waiting for 1 single teller to help. Had to leave and go back another time. Embarrassing management
I had a business account that I couldn’t write checks from. The problem wasn’t resolved after 4 visits, so I closed the account. The service is incompetent and maddening. Don’t waste your valuable time here, go to a real bank that has its house in order or else you’ll just end up fighting with them to access to your money.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.3 star rating with 12 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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