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Citizens

2.9

About this business

Location details

143 2nd Ave, New York, NY, 10003, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.911 reviews
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Deborah Koenigsberg's profile image
Deborah Koenigsberg 
on Google
a month ago

I’d been banking with Citizens since the acquisition. I believe they handled the transition very well. I truly expected issues and experienced none. The staff is always helpful and pleasant. Lorraine is a veteran employee and always a complete pleasure. After banking with many different organizations over the years, big and small, I can honestly say that Citizens does a solid job when it comes to customer service satisfaction. 

Sarah Ferguson's profile image
Sarah Ferguson 
on Google
4 months ago
Sally Roldan's profile image
Sally Roldan 
on Google
10 months ago

I had a business account and the closed it because a suspicious deposit. It was a legal deposit. The person that spoke to me was very ruin and didn’t bother checking if the where the deposit was coming from. She assumed it was fraudulent and close my account. I will not recommend this bank to any businesses! 

Otto Art's profile image
Otto Art 
on Google
a year ago

Citizens Bank is the worst bank to deal with. They close my account for no reason at all. 

Ginger E Chou's profile image
Ginger E Chou 
on Google
2 years ago

Really amazing customer service! I know most people like to leave negative reviews for no reason, so here I am to balance the books, so to speak. I've been going to this branch location for many years and the changeover from HSBC has been pretty tough for everyone, but the people at this branch have done their absolute best to help me every time I'm in. Sure we've all had our headaches, but it's not the fault of the staff. I stop by to do my banking once a week and I am always happy to see them. I suspect that people with ba... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.9 star rating with 11 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Tuesday at 9:00 a.m. 

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