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Citizens

4.4

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

101 Delancey St, New York, NY, 10002, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.439 reviews
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Emily K's profile image
Emily K 
on Google
3 weeks ago

This is for citizens bank generally — not this locations fault. Do not use citizens as your bank, they will just make your life more difficult. I have a laundry list of issues with this bank, but I’ll keep it simple: avoid setting up an account here. 

Vera Brown's profile image
Vera Brown 
on Google
a month ago
Ruth Azor's profile image
Ruth Azor 
on Google
4 months ago

This is the worst branch ever.. no customer service whatsoever 

Ann Ch's profile image
Ann Ch 
on Google
6 months ago

I love coming to this branch. The service is amazing and quick. I had issues with my card. the banker was very helpful and resolved the issue. All the employees are very knowledgeable and helpful. You feel very welcome!!!!!! 

904 XMR's profile image
904 XMR 
on Google
7 months ago

i work for a different banks fraud department and theres a 6 figure check ive been trying to verify and this branch hangs up on me. their company's customer service line charges you to verify checks LOL. The check was drawn from this bank absolute clown company to not want to verify a check that is potentially stealing from your company. I wouldve appreciated some customer service if you couldnt help tell me dont just hang up. Lazy workers 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 4.4 star rating with 39 reviews. 

When is Citizens open?

Citizens is open now. It will close at 5:00 p.m.  

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