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Citizens

3.3

About this business

Location details

1 City Pl, White Plains, NY, 10601, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.326 reviews
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Andrew Nicholls's profile image
Andrew Nicholls 
3 weeks ago

Refused help, clearly because of my nationality. Went to Bank of America instead. 

J's profile image
J 
4 weeks ago

I would give citizens bank a zero if I could. I close an account with them it then takes almost 2 weeks to"officially" close the account. I needed a letter starting was closed immediately which they could not do. Closing an account had to be "approved" which took 3 or 4 days, then from that point it takes 7 -10 days to officially close the account, then they mail you a letter. They don't do anything quickly. So if like things done at a snails pace, use this bank cause that's what you'll get 

Damont Singletary's profile image
Damont Singletary 
a month ago
jenna jackson's profile image
jenna jackson 
a year ago

Derrick pommills is not at all competent in terms of assistance. I had an appointment with him to help settle a specific matter. Luckily, I had a phone appointment because he ended up cancelling according to Sherry, his assistant. I asked for another appointment a little later on and it was done. The problem is that I had an appointment at 4:00 and he called at 4:40 so we had a measley 20 minutes on the phone. This way he could take credit without doing anything much at all. His idea for a resolution: bring in all documents ... read more

Luis Angel Ochoa's profile image
Luis Angel Ochoa 
a year ago

Service is atrocious. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 26 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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