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Citizens

3.5

About this business

Location details

822 Somerville Ave Suite 2, Cambridge, MA, 02140, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.519 reviews
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chie yasuda's profile image
chie yasuda 
a month ago

They told me I could not deposit my check in the back. So I went to other branch, they deposited my check with no problem. 

Matthew Gleason's profile image
Matthew Gleason 
3 months ago

I am a 15 year old kid from Central Massachusetts who was going into Boston for the day, I got off the commuter rail at Porter Sq. so I could catch the Red Line but I had to run to this Citizen's Bank (tight for time in a rush to a class) to get a $20.00 billl spit so I could put some money on my Charlie Card. I walk into into this bank and I informed the teller that I needed to break my $20.00 bill. The teller informed me that he couldn't break my $20.00 bill because I was not a customer and I had to have an account with th... read more

N C's profile image
N C 
8 months ago

I needed to get a document notarized and was able to simply walk in without an appointment. Hakim was incredibly helpful, professional, and kind. The office itself was clean and inviting. 

Malcolm Smith's profile image
Malcolm Smith 
11 months ago

Horrible, horrible service. The teller was incredibly rude & made it feel like a burden to order a new card. I had to then come back for a later appointment & the branch was closed. I waited for 30 mins & had to walk to another branch. No call. No notice. The WORST 

Darnell Brown's profile image
Darnell Brown 
11 months ago

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.5 star rating with 19 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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