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Citizens
- Finance
- Cambridge, MA
About this business
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location details
822 Somerville Ave Suite 2, Cambridge, MA, 02140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I needed to get a document notarized and was able to simply walk in without an appointment. Hakim was incredibly helpful, professional, and kind. The office itself was clean and inviting.
Horrible, horrible service. The teller was incredibly rude & made it feel like a burden to order a new card. I had to then come back for a later appointment & the branch was closed. I waited for 30 mins & had to walk to another branch. No call. No notice. The WORST
They pushed me to open a bank account for changing one dollar bill into quarts for the laundry machine. Definitely a sketchy behavior considering that I told them I was an exchange student. Fortunately I did not accept and the next bank was happy to change my dollar for free.
Very quick and friendly service. Understood my complicated situation and made a follow-up call to me to resolve it. Excellent customer service. Use this branch. Never use Harvard Sq or Coolidge Corner. Both are horrible.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 3.8 star rating with 17 reviews.
When is Citizens open?
Citizens is open now. It will close at 4:00 p.m.
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