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Citizens

2.9

About this business

Location details

1999 Centre St, West Roxbury, MA, 02132, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.914 reviews
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Shak Ben's profile image
Shak Ben 
2 weeks ago

Impeccable customer service, professional and fast smiling staff, I have been to several Citizens banks in the Boston area, this one remains my favorite. 

Kayla McKeon's profile image
Kayla McKeon 
3 months ago

Have been here a couple of times for business deposits and John was incredibly helpful, patient, and kind both times 

Raw Sar's profile image
Raw Sar 
3 months ago
Ian Clifford Macdonald's profile image
Ian Clifford Macdonald 
4 months ago

Great customer service. All the tellers were very nice, but I do not want my investments used to finance ICE. 

Ali Haroon's profile image
Ali Haroon 
11 months ago

I went here to get a document notarized as a Citizen account holder. There wasn’t a single customer in the branch, yet they still refused to notarize my document. Instead, they told me I have to make an appointment next week for a simple notary — something that literally takes one minute. Absolutely ridiculous. Very bad service and a complete waste of time. Not recommended at all. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.9 star rating with 14 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Tuesday at 9:00 a.m. 

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