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Citizens

2.8

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

1999 Centre St, West Roxbury, MA, 02132, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.88 reviews
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The Truth Speaker A Vessell's profile image
The Truth Speaker A Vessell 
on Google
4 months ago

1999 vfw parkway citizens bank is ridiculous I am disables and senior left me standing for 20 minutes to validate a check drawn on their bank and still refused to cash it...never contacted company to verify anything then wrote on front and back of check I'm a retired finance portfolio Manger and you don't write on acheck unless your cashing it I give them a 2 review only because they were somewhat warm when I entered 

Vicki Newman's profile image
Vicki Newman 
on Google
a year ago

I was having difficulties accessing my accounts for the last 4 weeks. I am glad I met the banker Leon, he was so helpful. His patience and attentiveness helped sort out the issues that online customer service team could not. 

Jessica Maxwell's profile image
Jessica Maxwell 
on Google
2 years ago

U need an ID to make deposits at this location unlike others. 

Fusco & Four Boston's profile image
Fusco & Four Boston 
on Google
3 years ago

Some of the nicest people around -- friendly, efficient, really. great bank for personal and business banking. This is a real review. 

Ruben Seyde's profile image
Ruben Seyde 
on Google
4 years ago

Couldn’t give me change for a $20 just because I’m not a client. Why would I ever be interested in banking with you if you can’t even make this process easy? 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 8 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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