Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

3.5

About this business

Location details

2753 W Main St, Norristown, PA, 19403, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.512 reviews
Select a rating
Tara Harrison's profile image
Tara Harrison 
on Google
a year ago

When I went to the bank, I am in the process of closing my account due to the decision to change grocery stores to NO TELLER virtual reality sites via an atm. I'm old school. Hannah was my teller today. I think someone may have called out. The woman has the communication skills of a CEO. I want to stay with Citizens due to Hannah and my initial experience getting my 17 yr old's account with Sabina, who has also been so nice over the few years since I started my account, and salvaged from my disappointment of moving to tech, ... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

When I went to the bank, I am in the process of closing my account due to the decision to change grocery stores to NO TELLER virtual reality sites via an atm. I'm old school. Hannah was my teller today. I think someone may have called out. The woman has the communication skills of a CEO. I want to stay with Citizens due to Hannah and my initial experience getting my 17 yr old's account with Sabina, who has also been so nice over the few years since I started my account, and salvaged from my disappointment of moving to tech, ... read more

Tara's profile image
Tara 
on Google
2 years ago

The guy in the back, for appointments and accounts is quite friendly. The tellers were fine. Citizen's is almost always a quiet, decent experience. My favorite location before covid and moving was the one in Upper Darby on the edge of Lansdowne. The tellers were so kind and friendly! The best teller in the Norristown area recently got a better job from the one in Giant on Trooper, she was super nice. The guy in the back for that one was great too but they switched staff. The girls there are a bit cold but still very good at ... read more

ashley avery's profile image
ashley avery 
on Google
3 years ago
Diane Howard's profile image
Diane Howard 
on Google
3 years ago

First off their phone connection is so bad it can not be used. Secondly, I have been using Citizens for around 35 years. They recently acted like I was a burden when I had a question on my balance. They hate their customers. 

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.5 star rating with 12 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com