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Citizens

2.4

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

1376B S Lapeer Rd, Lake Orion, MI, 48360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.416 reviews
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Timothy Lawson's profile image
Timothy Lawson 
on Google
6 months ago

Shilpi was absolutely useless. She held me in her office for a half an hour, after close, to tell me "sorry nothing we can do" when setting up an account. Absolute horrible branch. 

Aztec Two's profile image
Aztec Two 
on Google
11 months ago

Worst Bank Ever! They locked me out of my account and took my money. Don't trust them. 

Remington Martin's profile image
Remington Martin 
on Google
a year ago

My experience with this bank has been very poor. The staff was rude, lazy and ultimately incompetent. When i gave them instructions from my loan officer to do a wire transfer ( which he had written down word for word on what to do in very easy steps ) they asked me to to do their job and try and figure out what everything meant. And on top of that after opening an account 2 weeks prior with the same individual they had no idea who i was and if i had an account there. They proceeded to question me like a criminal and where up... read more

Kk Stars's profile image
Kk Stars 
on Google
a year ago

This branch location is horrible. It used to be good when it was inside Kroger, and they had better tellers. Now the tellers that work here aren’t very bright and lazy. I opened a new student checking account a month ago at the bank. I asked if I would receive free checks because of this promotion they have. The lady confirmed that I would receive free checks mailed to me. It has been a month. I called the bank and asked where are my free checks and the teller over the phone said that deal doesn’t apply to student checking a... read more

John Wagenaar's profile image
John Wagenaar 
on Google
a year ago

Horrible branch, ATMs never work properly, started cashing my paycheck elsewhere because they close so early, deposited checks take forever to clear, pushy staff. Wish they were still at Kroger. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.4 star rating with 16 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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