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Citizens

3.0

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

182 Nassau St, Princeton, NJ, 08542, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.04 reviews
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barbare tsilosani's profile image
barbare tsilosani 
on Google
10 months ago

Stay away! I have never left a review for a bank before but i had such a bad experience. Everyone at the bank is just rude and follows different rules. For example manager never had issue sharing transfer info with me over the phone but spoke to Melanie she did not share any info and was rude and hang up on me. Their tech on the app is useless and their transfers take forever to go through to any other bank. Trying to close the account and customer service can’t even locate my account with my account number. There are too ma... read more

Unal Gundesli's profile image
Unal Gundesli 
on Google
a year ago
Bosco Dmello's profile image
Bosco Dmello 
on Google
2 years ago

The Citizens Bank Princeton Branch Manager Miguel Minetti is a hostile person. I had a very unsavory interaction with him and found his demeanor threatening, prompting me to contemplate closing our accounts with Citizens. I found it really surprising because the rest of the staff in that branch and in other Citizens Bank branches I've visited are decent and helpful. Minetti should not be allowed anywhere close to a customer unless Citizens wants a lawsuit. 

Damaris Hidalgo's profile image
Damaris Hidalgo 
on Google
2 years ago

I opened my account with them for the first time the ladys there are amazing they explained detail by detail didn't have to work for a debit card it was done rightnon the spot they always are friendly and have a big smile on their faces everyday 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3 star rating with 4 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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