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Citizens

2.2

About this business

Location details

133 Chapel St, Needham, MA, 02492, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.217 reviews
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aaron krupp's profile image
aaron krupp 
a month ago

I have had accounts with Citizens Bank, opened at the Needham branch, for more than two decades. The service has been mediocre on average, with some tellers and bank managers being decent while others are condescending sales-people who have tried to bully me into accounts with higher fees that i will not use. I appreciate that they offer, as many banks do, free notary service. Although Citizens has been deliberately opaque about their investments for as long as i have banked with them, i am giving them a solid one star for t... read more

David Rosen's profile image
David Rosen 
2 months ago

Failing over and over again, I'm on a 4th card now that doesn't work out of the gate and they have no idea how to get it working, thanks for wasting everyone's time on a debit card CB! 

Rich's profile image
Rich 
3 months ago
Igor Skaritanov's profile image
Igor Skaritanov 
8 months ago

I always get good service from them. I'm not sure where all the negativity in other reviews comes from. 

Ned stanton's profile image
Ned stanton 
10 months ago

The only thing worth going to this bank for is the Lollipops ! If you go there and don’t have an account they treat you like a low life. Very condescending . 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.2 star rating with 17 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Monday at 9:00 a.m. 

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