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Citizens

2.8

About this business

Location details

199 State Rte 101 Ste 1A, Amherst, NH, 03031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.86 reviews
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Ashley Dunit's profile image
Ashley Dunit 
2 years ago

Made a monthly payment to a corporate loan account thru their drive up teller. Teller erroneously credited payment to a credit card (with a zero balance) that had been closed for over a decade. I didn’t notice this mistake until I received a late fee charge on my subsequent loan statement. Not sure how such a mistake could possibly happen but only further confirms that I need to move all banking from this institution. 

Anonymous's profile image
Anonymous 
2 years ago

Made a monthly payment to a corporate loan account thru their drive up teller. Teller erroneously credited payment to a credit card (with a zero balance) that had been closed for over a decade. I didn’t notice this mistake until I received a late fee charge on my subsequent loan statement. Not sure how such a mistake could possibly happen but only further confirms that I need to move all banking from this institution. 

Peter Jebb's profile image
Peter Jebb 
3 years ago

No waiting, nice folks. Helpful people really. 

Eric Pelton's profile image
Eric Pelton 
3 years ago

John was great 👍. He let us in 5 minutes earlier than they opened so we could create new accounts for my wife and I while the manager entertained our 4 year old daughter 😀 

Dave Poirier's profile image
Dave Poirier 
3 years ago

I closed my account, tried to use my debit card and got flagged for fraud, hilarious considering I had to show id for my transaction. I was not able to complete my order that day. Closed my account the following day. Can't trust them to take care of my money and financial needs. They say it's for my protection but in truth, it's to protect them. Find a credit union, they are so much better in every way. You know why Citizens is so bad? Because they are a bank for citizens!! Tired of being walk on by big corps. Worst bank eve... read more

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 6 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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