Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

2.8

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

199 State Rte 101 Ste 1A, Amherst, NH, 03031, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.86 reviews
Select a rating
Ashley Dunit's profile image
Ashley Dunit 
on Google
a year ago

Made a monthly payment to a corporate loan account thru their drive up teller. Teller erroneously credited payment to a credit card (with a zero balance) that had been closed for over a decade. I didn’t notice this mistake until I received a late fee charge on my subsequent loan statement. Not sure how such a mistake could possibly happen but only further confirms that I need to move all banking from this institution. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Made a monthly payment to a corporate loan account thru their drive up teller. Teller erroneously credited payment to a credit card (with a zero balance) that had been closed for over a decade. I didn’t notice this mistake until I received a late fee charge on my subsequent loan statement. Not sure how such a mistake could possibly happen but only further confirms that I need to move all banking from this institution. 

Peter Jebb's profile image
Peter Jebb 
on Google
3 years ago

No waiting, nice folks. Helpful people really. 

Eric Pelton's profile image
Eric Pelton 
on Google
3 years ago

John was great 👍. He let us in 5 minutes earlier than they opened so we could create new accounts for my wife and I while the manager entertained our 4 year old daughter 😀 

Dave Poirier's profile image
Dave Poirier 
on Google
3 years ago

I closed my account, tried to use my debit card and got flagged for fraud, hilarious considering I had to show id for my transaction. I was not able to complete my order that day. Closed my account the following day. Can't trust them to take care of my money and financial needs. They say it's for my protection but in truth, it's to protect them. Find a credit union, they are so much better in every way. You know why Citizens is so bad? Because they are a bank for citizens!! Tired of being walk on by big corps. Worst bank eve... read more

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 6 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com